This Privacy Policy governs the manner in which this website collects, uses, maintains, and discloses information collected from users (each, a "User") of the `chss.igcar.gov.in` website ("Website" or "Service").
This policy applies to the Website and all products and services offered by the DAE Hospital Kalpakkam through this platform.
1. Information We Collect
We may collect and process the following types of information to provide and manage our hospital services:
- Personal Information: Includes but is not limited to your name, date of birth, age, gender, contact details (address, phone number, email), emergency contact information, and employment details.
- Technical Information: Automatically collected information includes your IP address, browser type, operating system, the pages you visit, the time spent on those pages, and other diagnostic data to ensure the Website's stability and security.
- Information from Cookies: We may use "cookies" to enhance your experience, maintain your session, and track Website usage patterns. You can choose to disable cookies through your browser settings, but this may affect the functionality of the Service.
2. How We Use Your Information
The hospital collects and uses your information for the following purposes:
- To register you as a patient with the DAE Hospital.
- To schedule appointments, manage consultations, and provide medical services.
- To maintain accurate and up-to-date medical records.
- To communicate with you regarding your appointments, test results, and other health-related information.
- To process billing and other claims, if any.
- To comply with legal and regulatory requirements, including reporting to the Government agencies.
- To analyze and improve the quality of our healthcare services and the functionality of the Website.
3. Sharing and Disclosure of Information
We do not sell, trade, or otherwise transfer your personal or sensitive information to outside parties except in the following circumstances:
- Internal Sharing: Your information may be shared with administrative staff and other departments within DAE who are involved in your treatment and the administration of the hospital.
- Legal Requirements: We may disclose your information if required to do so by law, subpoena, court order, or other legal process. This includes sharing information with government agencies for public health, national security, or law enforcement purposes.
4. Data Security
We are committed to protecting the security of your data. We implement a variety of reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. These measures are in line with the rules and regulations. However, no method of transmission over the internet or method of electronic storage is 100% secure.
5. Your Rights
You have the right to access, correct, and update your personal information. You can do this by logging into your patient portal or by contacting the hospital administration. Requests for access or correction will be processed in accordance with applicable laws and hospital policies.
6. Changes to This Privacy Policy
GSO may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
DAE Hospital Kalpakkam
General Services Organisation (GSO)
Kalpakkam, Tamil Nadu - 603102
Email: mspa[at]igcar[dot]gov[dot]in
Phone: +91 44 27481228